Your Credential test is valid for the duration of your overall Canopy subscription (typically 1 year).
Once you have purchased the seat to register for the CanopyCredential assessment, you will receive one attempt to take the assessment(s). Make sure that you do not back out of the test once it has been launched, or the test will become void. This measure has been put into place to prevent cheating and voided tests must be addressed on a case-by-case basis.
Please review our Guidelines and Instructions page for further recommendations.
If you have any questions, concerns, or would like to request a reset, please contact our Support Team at info@canopyapps.com.
If you are part of an institutional license, your employer or school may set a different deadline other than our default settings. Therefore, your seat may be deactivated by your institutional administrators if you do not meet the institutional requirements.