Please always check your spam folder first and contact us via the Support Form.
A verification email will be sent to you once you have created your account in the CanopyLearn system. You will need to verify your email address before moving forward to the free trial, subscription purchase, or course learning.
Common reasons why you might not have received the verification email may include the following:
- The verification email from email@example.com is in your spam folder.
- Your school or company domain email has a firewall that blocks all emails from @canopyapps.com.
- You or the administrators have already verified your email address.
Please always check your spam folder first and contact us via the Support Form so that we can help look into the issue for you.