The first nationally accepted bilingual credentialing exam for healthcare professionals that uses real-life patient scenarios in a spoken-language medical proficiency assessment
Canopy Credential is specifically designed to assist healthcare facilities in meeting bilingual communication requirements such as Section 1557 of the Affordable Care Act.
Section 1557 of the Affordable Care Act (ACA) stipulates that hospital staff who speak to patients in languages other than English must demonstrate that they are able to “effectively, accurately, and impartially communicate directly with individuals with limited English proficiency”.
Features core bilingual skills and real-life clinical scenarios that are unique to communicating with LEP patients, such as interacting with family spokesperson and sight translation of documents.
We go one step beyond by providing tailored recommendations for post-test learning based on an individual’s performance on the core skills.
Aligned with the CEFR proficiency scale and results are translatable to the ILR and ACTFL scales.
Canopy has an executive dashboard with advanced capabilities for user management, performance reporting, and utilization analytics.
Going 'beyond interpreters' doesn't mean going without interpreters... it means providing coverage for the 80% of patient encounters that are poorly supported or lacking interpreter resources.
A Qualified Bilingual Staff member can use interpreters if necessary, but they can also interact with LEP patients directly using their language skills, allowing them to directly provide better care without depending so heavily on medical interpreters.
Medical Spanish and Medical English Credential tests are rated in-house.
(turnaround time: 2-3 business days)
Designed to deliver the highest level of service and satisfaction to the limited English patient population, Canopy Credential is the first nationally accepted medical bilingual accreditation.
Employing a Simulated Oral Proficiency Interview (SOPI) approach presented via rich videos and interactive dialogs enables learners to demonstrate that they can effectively, accurately, and impartially communicate in a non-English language through spoken language skills and in real-life patient scenarios.
Canopy goes the extra-mile to ensure that every requirement of section 1557 for "Qualified Bilingual Staff" is fulfilled. The assessment also evaluates BOTH Medical English and Medical Spanish proficiency, in order to meet the ACA’s dual-language specification.
Developed under a prestigious innovation research award by the NIH, and built by the same team that developed the most widely used Medical Spanish e-Learning Platform in the U.S., CanopyLearn.